A triage nurse’s ability to quickly capture critical patient information and accurately assign the appropriate triage level is vital to an emergency department’s success. Given the wide array of patient presentations, this can be a daunting task for many emergency nurses, regardless of their experience level. The Sullivan Group has partnered with Shelley Cohen, RN, MSN, CEN from Health Resources Unlimited to design, RSQ® Solutions - Triage Program, a comprehensive online triage training solution to improve clinical competency and decision making.
The Sullivan Group’s proven RSQ® Cycle provides nurses with both educational training and continuous feedback on their performance. This approach has led to consistent change in clinical behavior and positive patient outcomes.
- RSQ® Education - Triage Fundamentals Series
- RSQ® Assessment - Triage
RSQ® Online Education - Triage Fundamentals Series
Recognizing that clinical experience levels vary greatly in triage, the Triage Fundamentals Series is designed to be relevant for both novice and seasoned nurses. TSG’s online triage training courses explore many critical topics, including:
- The Risky Business of Triage
- Triage Practice Standards
- Triage Assessment and Documentation
- Triage Policy, Procedures and Guidelines
- Special Considerations at Triage
- Violence Potentials and Violence Victims
- Customer Service Perceptions
- Clinical Components I (Head, Neck, EENT)
- Clinical Components II (Pain: Chest, Abdomen, Back, Extremity)
- Clinical Components III (Fever, Seizure, Heat/Cold Emergencies, Syncope)
- Clinical Components IV (Inhalent Abuse, Toxicities, Behavior Changes)
RSQ® Assessment – Triage
This online application is designed to reduce the variability in triage competency. Augmenting the RSQ® Education with this training tool gives your nurses the greatest opportunity to succeed in triage.
- Watch how the recommended triage level changes as nurses self-enter case data
- Interact with critical thinking tips
- Automated reporting helps leadership verify departmental competence
This triage training suite provides organizations with the tools needed to ensure high clinical performance and deliver high-reliability care during the triage process at their facilities. Plus, it satisfies every emergency department’s need for an effective ongoing triage training program.
Learn more:
- 5 Reasons to Use Retrospective Chart Review for Triage Competency Validation
- What is the Triage Competency Assessment Tool?
- Case Study: Improving Triage Competency Across a Large Health System
What our clients are saying
I find the Sullivan Group modules to be informative and easy to incorporate into our practice in the ER. They are thought-provoking and of great value to my work.
“This course provided very effective adult learning via clear/understandable objectives, multiple choice exams and visual aids (outstanding/real clinical re-enactments)!”