Webinar Replays
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For decades malpractice claims have provided the only insight we have had into understanding diagnostic error. However, these claims significantly underrepresent the magnitude of the diagnostic error problem. Fortunately, recent research has highlighted actual practice patterns associated with diagnostic errors.
Watch as Drs. Sullivan and Syzek outline key research takeaways and how we can apply them to reduce patient morbidity and mortality, human suffering, hospital stays, and negative hospital impressions.
In this video, you’ll learn:
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Over half of physicians report experiencing symptoms of burnout. The topic has garnered much attention not only because of its impact on the healthcare practitioner but also due to its detriment to the patient.
Join Naim El-Aswad and Tom Syzek as they outline the definition of burnout, factors causing it and the risk implications of its presence in your organization.
In this video, you’ll learn:
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Building a culture of safety is critical to ensuring patient safety in an organization. Join Dr. Arnold Mackles as he explains how embracing a culture of safety is a constant striving by all practitioners in understanding high-risk activities and working toward safe operations in a blame-free environment. He’ll also provide strategies and best practices to create and optimize your culture of safety.
After watching this video, you'll be able to:
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No matter how hard we try or how fast we work, a few patients will always choose to leave before an evaluation is complete—and against medical advice (AMA). Available data shows that about 1.2% of ED patients leave AMA. Unwise management of the AMA patient results in patient and provider dissatisfaction can threaten patient safety and sometimes can result in malpractice litigation. Join Dr. Tom Syzek as he explains the inherent risks associated with AMA patients.
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Recent studies demonstrate that about 10% of all ED patients present with psychiatric illness. Another 45% of adults and 40% of pediatric patients who present to the ED with non-psychiatric complaints have an undiagnosed mental illness.
Join Dr. Leslie Zun as he uses case examples to explain the risks associated with psychiatric patients in the emergency department. After this video, you will be able to:
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For the past two decades, the US has experienced alarming rates of opioid use, misuse, abuse, and overdose deaths, and we are now ground zero for the opioid epidemic. This epidemic is rife with risks for patients, practitioners, insurers, healthcare organizations, communities, and our entire society.
Join Tom Syzek, MD, veteran emergency physician and VP of e-Learning at The Sullivan Group, for an overview of the opioid epidemic as he examines:
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Each year, over 130 million people will visit an emergency department in the United States. Because each ED visit starts with an acuity evaluation by a triage nurse, it is critical to ensure each one is equipped with the knowledge to make the proper patient assessment. Join Shelley Cohen as she breaks down the triage competency process.
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Join Dr. Dan Sullivan for a fascinating look into the world of clinical research.
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Join Dr. Tom Syzek as he explores the powerful pressures on a healthcare system caught between reducing unnecessary admissions and avoiding death after discharge from the Emergency Department or hospital.
In this webinar, you will:
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Doug Wojcieszk, Founder of Sorry Works!, explores best practices for preparing staff to handle an adverse event.
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Dr. Dan Sullivan discusses the impact EHRs have on patient safety and practitioner frustration. He shares ideas on optimizing EHR workflow to improve safety and reduce practitioner frustration. Watch Now |
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Dr. Dan Sullivan discusses several stages of integration or onboarding of employed medical staff from a risk and safety perspective. He shares stories from 4 organizations on how they are approaching this challenge and outlines 5 key questions your organization should consider as you integrate medical staff. Watch Now |
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Join Dr. Tom Syzek as he defines diagnostic error and reviews specialties involved. He discusses the origins of error and breakdowns in the diagnostic process. Dr. Syzek also suggests a process to change clinical behavior to reduce future error. Watch Now |
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Communication after an adverse event can be the deciding factor of whether malpractice will be filed. In this webinar, Doug Wojcieszak differentiates between empathy and apology, how to practice empathy, and what to do and say after an adverse event. Watch Now |
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Dan Sullivan, MD, JD, FACEP; Tom Syzek, MD, FACEP; and Susan Blasik-Miller, JD define and profile batch claims. They review several cases, recommend systems solutions that might prevent a similar situation from occurring in the future, and provide strategies for minimizing loss. Watch Now |
Performance Based Reimbursement: Unintended Consequences that may Lead to Liability
Ronald A. Savrin, MD, MBA, FACS and John West, JD, MHA, CPHRM, DFASHRM provide an overview of the performance based reimbursement changes, the potential impact on healthcare organizations, and how to manage the associated risk during this one-hour live webinar.
Decrease Your Liability By Improving Your Patient Satisfaction Scores
During this webinar, Dr. Doug Finefrock explores the relationship between medical liability and patient satisfaction. Moreover, he outlines specific training techniques to improve the underlying behaviors that impact HCAHPS scores.
Panel Discussion: Underlying Causes of High-Frequency & High Severity Malpractice Claims
During this panel discussion, members from the RSQ® Collaborative dissect recent malpractice claims data and offer their perspective on the important findings from that data. Together, this panel represents over 100 years of clinical and medical-legal experience.
Join Dr. Henry Lerner as he explores key points to improve outcomes with Shoulder Dystocia cases, and provides medical-legal strategies to mitigate significant financial losses in the event of an adverse outcome.
Strategies to Improve Healthcare Provider Communication Webinar
Join Dr. Arnie Mackles as he provides key strategies for healthcare organizations and providers to improve patient safety by strengthening communication skills between clinicians during handoffs, transitions, and discharges.
