- I lost / did not
receive my TSG Web Course Registration and
Login Instructions.
- Why do I need to
register?
- Do I have to register
every time I want to login?
- How do I register?
- Do I need to remember
my ID-Code?
- What is a User Name?
- Are there any requirements
for my password?
- How do I login?
- What if I forget
my User Name or Password?
- Can I Log Out from
a course and return later to continue?
- How do I log back
in once I have exited the course?
- When I log back
in to a course I have already started
and revisit a lesson I have already completed,
the questions no longer appear?
- When I am browsing
the course pages, text and pictures seem to
be misaligned?
|
| |
|
I lost / did
not receive my TSG Web Course Registration and Login
Instructions. |
A |
Contact the Risk
Manager at your facility who will be able to resend
the information to you, or click on the 'Forgot Password' utility located on the login page. |
 |
|
Why do I need
to register? |
A |
The registration
process accomplishes several things.
- Validates that you are a member of the system.
- Directs you to the proper courses you have
been enrolled in.
- Allows you to select your own User Name and
Password, making it easier for you to remember
them.
|
|
|
Do I have to
register every time I want to login? |
A |
No, once you have
registered for your course(s), all you need to do
is click on 'Course Login' and enter your
User Name and Password. The only exception is if
your organization purchases additional courses. |
|
|
How do I register? |
A |
- Click on the 'Course Login'
tab, located on the top menu.
- Select 'Course Login'.
- Click on the 'Course Registration' link.
- Look at your 'TSG Web Course Registration
and Login Instructions'.
- Find the 'User Registration Information
and Login Instructions' section.
- Enter your First Name exactly as it is written
on the instructions.
- Enter your Last Name exactly as it is written
on the instructions.
- Enter your ID-Code exactly as it is written
on the instructions.
- Click the 'Login' button.
- The registration page will appear.
- Create a User Name - Letters and numbers only,
minimum of 6 characters.
- Create a password - Letters and numbers only,
minimum 6 characters.
- Re-type your password for verification purposes.
- Enter your E-mail Address.
- The next few lines are optional.
- Click on the Register button. The 'You have
Successfully Completed the Registration' page
will appear. Click the 'To Login, Click here'
hyperlink.
- Next, the Login Page appears.
- Enter the User Name you just created.
- Enter the Password you just created.
- Click the Login button.
|
|
|
Do I need to
remember my ID-Code? |
A |
No, once you have
successfully registered, you will not need to remember
your ID-Code. The only thing you need to remember
is your User Name and Password. |
|
|
What is a User
Name? |
A |
A User Name is a
combination of numbers and / or characters, minimum
of 6 characters in length.
Example: jsmith
OR mfox123 OR bigbird.
Do not include spaces or any special characters. |
|
|
Are there any
requirements for my Password? |
A |
Like the User Name,
the Password must be at least 6 characters long
and contain only numbers and letters. No special
characters. The passwords are not case sensitive.
It is a good idea to pick something that is not
easily guessed by someone else. |
|
|
How do I login? |
A |
- Click on the 'Course Login'
tab, located on the top menu.
- Select 'Course Login'.
- Click on the 'Course Login' link.
- Enter your User name and Password.
|
|
|
What if I forget
my User Name or Password? |
A |
- Go to the login page.
- Click on the 'Forgot Password' hyperlink.
- You can either select to have the information emailed to you, or you can change your password by answering the password hint questions correctly.
|
|
|
Can I Log Out
from a course and return later to continue? |
A |
You are permitted
to log out of all courses. Once you log back in you will be able to continue where you left off. |
|
|
How do I log
back in once I have exited the course? |
A |
- Click on the 'Course Login'
tab, located on the top menu.
- Select 'Course Login'.
- Click on the 'Course Login' link.
- Enter your User name and Password.
- Click on the 'My Curriculum - Begin Taking Courses' tab.
- Click on the name of the course.
- You will be given an option to Continue where
you left off or Return to the Table of Contents
if you wish to revisit the previous chapters.
|
|
|
When I log back
in to a course I have started and revisit a lesson
I already completed, the questions no longer appear. |
A |
Once a question
has been answered it is no longer available for
review. |
|
|
When I am browsing
the course pages, text and pictures seem to be misaligned. |
A |
Our Courses were
designed to be viewed using Microsoft Internet Explorer
6.0 or greater and run in a resolution of 800 x
600. View in another browser or at a different resolution
may cause some misalignment. |
|
