Good risk management dictates that the
emergency physician should evaluate his or her
particular practice situation and list all
activities that could result in exposure to
financial liability. It is important to consider
the fact that the term ‘financial liability’
applies to the payment of dollars related to a
wide range of activities. It may be a malpractice
settlement or judgment, the preparation of a legal
defense in a civil rights action based upon taking
custody in a case of alleged child abuse, and
EMTALA transfer violation or an antitrust lawsuit
related to participation on a hospital credentials
committee.
Consider the following typical malpractice
insurance contract language:
“We will pay all amounts up to our limit of
liability which you become legally obligated to
pay as a result of patient injury or damage. The
injury or damage must be caused by a medical
incident arising out of the supplying of or
failure to supply professional services by you
...” Review the key words and consider those
aspects of emergency practice that may not be
covered. Review the following list of fact
patterns that may result in legal action in
considering the scope of a typical malpractice
insurance policy.
Case # 1 Reading inpatient EKGs and
X-Rays
An emergency physician was asked to read a
chest x-ray on an elderly post-op patient for
nasogastric tube placement. The patient had pulled
out his NG tube, and the floor nurses had replaced
it. The emergency physician observed that the end
of the tube was in the lung and put a note to that
effect in the patient’s chart, but took no further
action.
The EP missed a pneumothorax, which was
visible on the film. The patient died as a result
of the pneumothorax. The estate sued the floor
nurse, hospital and the EP. The suit was dismissed
because the judge felt that reading the x-ray did
not create a physician-patient
relationship.
EPS often read inpatient EKGs and X-Rays.
Since the activity is usual and customary in many
emergency practices, and since it does relate to
the provision of professional services, most
insurance companies will cover the cost of related
lawsuits. However, it is a good idea to ask about
coverage, and request a letter specifically
outlining coverage for this aspect of
care.
Case # 2 Responding to In-House
Codes
A 68 y.o. woman was an inpatient, and
status post removal of a thyroid nodule. Twelve
hours post-op she began bleeding and developed
respiratory distress. The in-house doctor was
called to assist at 0235. Soon afterward she had a
respiratory arrest and a code was called. The
respiratory therapist unsuccessfully attempted
intubation. The nursing supervisor called the ED
physician.
The ENT surgeon gave a phone order for the
EP to do a tracheotomy. The EP attempted a needle
cricothyrotomy, but was unsuccessful. The ENT
arrived and did a tracheotomy. The patient was
pronounced dead at 0400.
The estate sued the EP attempting a
cricothyrotomy since the obstruction was obviously
below that site, and for failure to perform a
tracheotomy.
The parties settled for
$800,000.
Case Commentary
Once again, since covering inpatient
resuscitation is usual and customary in many
emergency practices, and since it does relate to
the provision of professional services, most
insurance companies will cover the cost of related
lawsuits. In some hospitals, the emergency
physician is expected to respond to all in-house
problems, including newborn deliveries, elective
intubations and even emergencies in a nearby
professional office building. This may be
stretching insurance coverage a bit far. The
emergency physician and/or group should be
absolutely sure that coverage extends to all
related in-house activities. If the insurance
coverage does not extend to all in-house
activities, the emergency physicians should look
to the hospital for coverage of any related
liability that may result.
Case # 3 Duty to Third
Parties
A male patient was treated for a corneal
abrasion with an eye patch. Following discharge,
while driving home, he hit a driver on a
motorcycle. The motorcycle driver (i.e. the third
party) sued the emergency physician, not for
medical malpractice, but for ordinary negligence,
for failure to warn his patient not to drive with
an eye patch.
This is a case involving the EP’s duty to a
third party. It is not a medical malpractice
action. The EPS insurance contract is not likely
to mention this kind of legal action, and it is
not clear if a malpractice insurance policy would
cover this liability. It is related to
professional services, but it isn’t a malpractice
action, and isn’t even related to the physician’s
patient. The insurance company would probably have
to send this out for a legal opinion to determine
if the malpractice policy was applicable. Duty to
third party’ cases have become more common in
recent years, and it is important to determine
coverage with the insurer before a lawsuit
occurs.
Case # 4 Malpractice does not cover
liability resulting from wrongful
termination.
An employee of a radiology group sued the
group, claiming that her hospital staff privileges
were wrongfully terminated and that she was
falsely accused of numerous acts, including
dancing nude and being a drug addict. A California
appellate court ruled that the medical liability
insurer had no duty to defend the radiology group
against the suit for wrongful termination and
slander.
The group settled with the radiologist for
$150,000 without admitting liability. The group
also spent over $90,000 in legal fees. Its
liability insurer refused to defend the matter or
to pay the settlement. The insurer alleged that
the insurance policy did not cover claims for
wrongful termination and that the claim did not
arise from rendering professional
services.
The group sued the insurer for breach of
contract. The insurer moved for summary judgement
on the ground that it had no contractual
obligation to defend the suit because a decision
to fire an employee did not constitute rendering
professional services. The court entered judgement
for the insurer.
On appeal, the court said the insurer was
not obligated to pay for resolution of the
wrongful termination suit. The court said that
although a physician's expertise might be required
for evaluating a physician's performance as an
employee, the decision to end employment was a
business decision. Thus the suit for wrongful
termination was not covered by the policy. The
court said that the alleged slanderous comments
were made during the termination process and the
character of the act was an administrative
one.
Finding no potential for coverage, the
court said the insurer had no duty to defend and
affirmed the lower courts'
judgement.
Physicians should be very clear on the
nature of the language in insurance contracts. In
this case, the insurance policy did not indemnify
the physicians for any activities outside the
rendering of professional services. There are a
large number of lawsuits that may occur outside
the realm of "rendering professional services".
These would include all of the intentional torts,
civil rights actions, wrongful termination, etc.
Antitrust actions may also be excluded from
insurance policies.
Physicians should be forewarned to
carefully scrutinize policies and be aware of the
specifics of coverage.
Case # 5 Insurer does not have to defend
physician’s personal injury
suit
A Florida appellate court ruled that an
insurance company had no obligation to defend an
action against a surgeon who allegedly assaulted
an anesthesiologist.
The surgeon instructed a staff
anesthesiologist to examine an intensive care
patient in preparation for surgery. He cautioned
the anesthesiologist not to inform the patient of
surgical risks because of her highly emotional
state. Unknown to the surgeon, another
anesthesiologist substituted and proceeded to
discuss the operation with the
patient.
The surgeon arrived on the scene and found
his patient emotionally distressed over the
recently learned risks involved in the imminent
surgical procedure. The surgeon confronted the
anesthesiologist, allegedly grabbed the ends of a
stethoscope draped around her neck, pulled and
twisted them, and caused her to suffer a herniated
cervical disc.
She filed a personal injury suit against
the surgeon who filed a third party action against
the hospital's insurance company for a declaration
that it was obligated to provide a defense. A
trial court held that the surgeon's acts were not
excluded from coverage.
Reversing and remanding the decision, the
appellate court said that the surgeon's acts were
intentional and excluded under the policy's
general liability insurance policy. Even if the
injuries inflicted were unforeseeable, the
surgeon's original conduct was not an accident for
purposes of determining insurance
coverage.
Thus, the court reversed the declaratory
judgement, finding the insurance company had no
duty to defend or provide
coverage.
Case Commentary
The hospital's insurance policy excluded
coverage for intentional torts. The personal
injury action was based on a battery, which is an
intentional tort. The language of many insurance
policies specifically excludes indemnification for
intentional torts. The
Emergency physicians
should review other activities related to
emergency practice. For example: activities
related to the emergency medical system (e.g.
Project Medical Director); chairmanship or
membership on a hospital credentials, peer review
or disaster committee; employee health services
and others. In each case consider whether there is
a significant risk of exposure to liability, and
then determine if that liability is adequately
protected by a medical malpractice policy, a
hospital officers and directors policy, or some
other type of insurance coverage. In addition, EPS
should be aware that most malpractice insurers do
not consider penalties related to violations of
the Emergency Medical Treatment and Active Labor
Act (EMTALA) to be an insured risk.